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Our team of specialists provides support, references, and assistance to businesses that want to learn more about the protection of personal information in a commercial context. Our specialists work with the entrepreneur or the senior manager to ensure the resolution of problems related to data loss. These specialists and the lawyers can also assist the entrepreneur or senior manager of a business in accompanying a client who is the victim of an identity theft committed through the company. Thanks to our subcontractor’s information database and computerized research system, our subcontractor can quickly:
 | Answer your questions and provide alternatives in order to help you to protect your company’s and your customers’ data
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| Guide you toward government services, specialized organizations, financial institutions, credit offices, and police forces
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| Guide the owner or senior manager in the steps he must take to implement measures to protect company data or correct the situation if the company or one of its clients has been the victim of identity theft |
The specialists are available Monday to Friday, from 9 a.m. to 8 p.m., and on Saturday, from 9 am to 5 p.m. When a a specialist is not available, our assistance coordinators will open case files and forward them to the lawyers who will then ensure a follow-up with the client within a delay of to two working days.
In order to guide you in the selection of steps you can take, here are some typical questions.
Typical questions
| “One of my customers claims to be the victim of identity theft. What can I do?”
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| “How can I protect my business from information leaks?”
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| “Is my website safe for the users who visit it?” |
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