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REGULATORY DISCLOSURES
Statement of Principles on Conflicts of Interest:
In this document, Desjardins Investment Management (DIM) informs its clientele of
the nature and scope of the conflicts of interest that could affect the services
it offers, particularly as concerns:
- Issuers related or connected to Desjardins Investment Management;
- Desjardins Investment Management representatives; and
- Referral arrangements.
Desjardins Investment Management Policy on Protection of Personal Information:
DIM's policy concerning the protection of personal information establishes the orientations and rules that DIM is committed to respect to ensure the confidentiality and protection of all personal information collected, hold, used or conveyed by DIM regarding its clients.
What you should know about Desjardins Investment Management and its Complaint Handling Process:
DIM has established measures for handling client complaints in order to comply with the standards of business conduct and the applicable legal and regulatory requirements.
The measures allow clients who allege that they suffered potential or actual prejudice, or were victims of a misconduct, to appeal to an impartial review and investigation service for dispute settlements.
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